Ringmere provides an AI phone receptionist to UK service businesses. For call data processed on behalf of a business customer, that business is the data controller and Ringmere acts as a data processor.
Account details for business customers, and, on their behalf, caller phone numbers, names, booking details and call recordings/transcripts needed to answer calls and make bookings.
To answer calls, book appointments, capture enquiries, prevent spam/fraud, and provide the dashboard and support. Callers are told at the start of a call that it is handled by an automated assistant and may be recorded.
Data is hosted in the UK/EU, encrypted in transit and at rest. We use vetted sub-processors (telephony, AI, email, payments) under data-processing terms.
Under UK GDPR you can request access, correction, deletion, restriction or portability of your data. Business customers can action caller requests from the platform. Email info@ringmere.com to exercise your rights.
Call data is retained only as long as needed for the service and your configured retention period, then deleted.
For any privacy question or request, contact info@ringmere.com.
Last updated 5 July 2026. This is a plain-English summary; contact info@ringmere.com for our full policy or a Data Processing Agreement.
Ringmere