Frequently asked questions.

Yes. Ringmere discloses at the start of the call that it is an automated assistant and that the call may be recorded, as required in the UK. In practice, most callers simply want a fast answer and a booking.

Yes. Connect the number your customers already know, or we include a new local number free with your plan. Either way, setup takes minutes.

Ringmere escalates sensitive, urgent or emotional calls to your team immediately with full context, and never gives medical or legal advice.

Yes. Ringmere books into Google Calendar and checks live availability, so it never double-books a slot.

Yes. Restaurants choose reservations, takeaway orders, or both on one line. Hotels get room bookings with live availability, either from Ringmere’s built-in room inventory or through your channel manager (Beds24 or Cloudbeds), which keeps Booking.com and Airbnb in sync automatically.

Minutes. Add your services, opening hours and number, and go live, often the same day.

Yes. Data is hosted in the UK/EU, encrypted, and GDPR-ready. Ringmere only uses the business information you approve.

It does both jobs, with AI instead of an agent. Like an answering service, it picks up every call 24/7 under your business name. Like a virtual receptionist, it answers questions, takes messages and books appointments straight into your calendar. Because it is an AI receptionist, it costs from £49 a month rather than a per-call agent fee, never puts anyone on hold, and replies on WhatsApp and text as well.

Plans start at £49/month (Starter, 150 minutes), £99 (Growth, 240 minutes) and £249 (Pro, 700 minutes), each with a 14-day free trial and a local number included free. Extra minutes are £0.25/min, or £0.20 on Pro.

No. Ringmere runs entirely in the cloud, you just point your phone number at it.

Yes. You can set it to answer every call, or to step in only when you’re busy, closed, or don’t pick up.

Yes. On Growth and Pro, customers can message your business on WhatsApp or SMS and the same AI that answers your calls replies: it answers questions from your approved information, books appointments and takes orders. You connect your own WhatsApp number in about five minutes, and every plan sends SMS booking confirmations and missed-call text-backs.

Yes. With nothing bookable configured, Ringmere works as an information line: it answers callers’ questions about your products, services, prices and hours from the information you approve, and captures every enquiry’s name, number and reason as a message for you. Add bookable services later and it starts booking too.