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A receptionist that never sleeps, never forgets, and works weekends.
Every capability below runs automatically, on the calls Ringmere answers.
Answering
Pick up around the clock
Answers 24/7
First-ring pickup, day or night, weekends and holidays. No voicemail, no hold music.
Natural real-time voice
Speech-to-speech conversation that listens and responds instantly, not a rigid phone menu.
Speaks 30+ languages
Pick the language your receptionist speaks, or let it auto-detect and answer each caller in theirs. From Polish to Punjabi to Mandarin. (Growth and Pro)
You choose when it answers
Answer all your calls, or let Ringmere step in only when you’re busy, closed, or don’t pick up.
Booking
Turn calls into bookings
In-call booking
Books straight into Google Calendar or Outlook during the call, checking live availability first.
Reschedules & cancellations
Moves and cancels bookings within your rules, freeing up slots automatically.
No double-booking
Re-checks live availability at the moment of booking, so it will not book a slot that is already taken.
Reservations & takeaway orders
Restaurants take table reservations, delivery and collection orders priced from the real menu, or both on the same call.
Hotel room bookings
Checks live room availability for the guest’s dates and quotes the total for the stay. Connects to Beds24 and Cloudbeds, so Booking.com and Airbnb stay in sync, or runs on built-in room inventory.
Works with Google Calendar, Outlook, WhatsApp, Beds24 and your own systems by webhook. See all integrations →
Intelligence
Capture and qualify your leads
Lead capture
Records the caller’s name, number and what they need, logged against the call and waiting on your dashboard.
Information lines welcome
No appointment book? It answers questions about your products, prices and hours from info you approve, and takes the enquiry as a message.
SMS confirmations & text-back
Confirms bookings by text and follows up on missed calls to win them back.
Transcripts, summaries & ROI
Calls transcribed and summarised, with the revenue recovered shown on your dashboard.
Trust & safety
Safe, compliant, and always on-brand
Human handoff
Escalates emergencies, complaints and vulnerable callers to your team with full context.
Spam & nuisance blocking
Screens repeat spam callers so your line stays clear for real customers.
GDPR-ready & UK-hosted
Encrypted, stored in the UK, with the AI & recording disclosure switched on by default and every sub-processor named in our privacy policy.
Call routing
Put every caller through to the right team
Bookings, Accounts, Emergencies or a second branch: set up departments and the receptionist sends each caller to the one they need, with no phone tree to sit through.
Routes by what the caller says
Tell Ringmere what each department handles. A caller asking about an invoice is put through to Accounts, and if it is not clear who they need, the receptionist asks one short question first.
Keys that work at any time
Give a department a key, and callers can press it at any point in the call to be put straight through while it is open. Pressing 0 reaches your main team number.
An optional short menu
Want callers to choose first? Switch on a short keypad menu before the receptionist answers: “For Bookings, press 1.” Anyone who stays on the line gets the receptionist.
Its own numbers and hours
Each department rings up to 3 numbers on Growth or 10 on Pro, all at once or one after another (up to 90 seconds of ringing in all), and keeps its own opening hours.
Whoever answers knows who it is for
By default, the person who picks up hears who the call is for and presses 1 to take it, so a caller does not end up in a personal voicemail.
A message when nobody can answer
If nobody in the department picks up, or it is closed, the receptionist takes a message for that department and passes it on.
Departments are on Growth (up to 5) and Pro (unlimited). Starter keeps one number for live transfers to your team. Talk time after a call is put through to a department counts towards your plan’s minutes. Compare the plans →
Stop missing calls. Start booking them.
Put Ringmere on your line today and never lose another booking to a missed call.