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The AI phone receptionist for plumbers.

Your hands are inside a boiler and the phone is ringing. Ringmere answers it, books the jobs you can price in advance, and sends you everything else with the address and access details.

Hear it first: ring our own AI receptionist on 07888 870150, or try it in your browser.

The missed-call problem

Sound familiar?

  • Calls that ring out while you are under a sink or up a ladder
  • Emergency calls in the evening that go to a competitor instead
  • A missed boiler install worth more than a year of this

Every one of those is a booking walking to a competitor. Ringmere answers before it does.

app.ringmere.com, live call
Incoming call · 07700 900431
Ringmere answering…
Live
Booked, Annual boiler service
Tuesday, 8:00am · 14 Mill Lane
Confirmed
38
Calls answered
24
Booked
£1,940
Recovered

How Ringmere helps plumbers

Answer, book, and hand you the rest.

Answers your calls, 24/7

First-ring pickup, evenings and weekends included, so callers get a real answer instead of voicemail.

Books into your calendar

Checks live availability and books the right service into the right diary, with no double-booking.

Escalates what matters

Urgent, clinical or unhappy callers go to your team immediately, with full context.

It answers messages too: on Growth and Pro, customers can WhatsApp or text your business and the same receptionist replies, books and takes orders, and it drafts a reply to every customer email for you to send.

Ringmere also answers the phone for heating & gas engineers, electricians and appliance repair engineers.

Quoting for the job? Switch on quote reminders and, when a caller asked for a quote or a price and their message is still open a couple of days later, Ringmere reminds you by text, email or WhatsApp, so the job does not go cold. It reminds you, never the customer. On every plan.

Call by call

Every call a plumber gets.

A plumber’s phone rings loudest when you are under a floor with the water off, or driving between jobs. Some of those calls are a booking you can price today; some are a leak nobody has seen. This is what Ringmere does with each.

The callWhat Ringmere does
A dripping tap, a running toilet or a new outside tapBooked into a real slot at the price and duration you set, with the address, postcode and how to get in saved with the job.
Water coming through a ceiling at 10pmTakes the address and what is happening, marks it urgent and texts you straight away, so you decide whether to go out tonight. It gives no advice on what to do with the water.
No heating or no hot waterCaptured as a job with the address, access details and anything the caller can tell you, such as the boiler make, and sent to you. It never guesses at the fault.
“I can smell gas”No safety advice of its own. Ringmere is told to escalate emergencies to you straight away; add the National Gas Emergency number (0800 111 999) to your approved answers so it can give it, and test that with a call.
A quote for a bathroom refit or a new boilerTaken as an enquiry with what the caller wants and where, or booked as a survey visit if you list one. It never prices work nobody has seen.
“What do you charge for a callout?” and “do you cover my area?”Answered from the prices and areas you approve. Anything else is passed to you as a message.
Calls while you are on a jobForward your mobile on no answer and your phone still rings first; Ringmere picks up the calls you cannot.

An example call

Written to show how a call goes, using sample services and prices; not a recording.

Caller: Hi, the kitchen tap in a flat I let out has started dripping. Could someone replace it this week?

Ringmere: I can book that. Replacing a kitchen tap is £95 and takes about an hour, with the tap itself extra. I have Tuesday at 8am or Thursday at 1pm. Which suits your tenant?

Caller: Thursday at one. The tenant’s Mark, he’ll be in.

Ringmere: Thanks. What’s the address, including the postcode, and a number for Mark?

Caller: Flat 2, 14 Mill Lane, BS3 4PQ. Mark is on 07700 900123. I’m Helen Price.

Ringmere: Thanks, Helen. That’s booked: kitchen tap replacement on Thursday at 1pm at Flat 2, 14 Mill Lane, with Mark’s number on the job.

Your services, your words

It only ever offers what you approve.

Import your services and prices in seconds, from your website or from a PDF, spreadsheet or photo of your price list. Ringmere quotes exactly what you configure, never a made-up price or a promise you can’t keep.

Annual boiler service
Booked into your diary
Gas safety certificate
Booked, 45 min
Emergency: no heating
Captured and marked urgent
Quote for a bathroom
Enquiry captured in full

Questions from plumbers

Good to know.

Does it book jobs into a diary?
The predictable ones, yes. Add the work you can price in advance, like an annual boiler service or a gas safety certificate, and it books those straight into your diary against your real availability. Anything it does not have a price and a duration for, like a leak or a fault nobody has seen yet, it captures as an enquiry and sends to you instead.
Can it quote a price for a callout?
Never for a job nobody has looked at. It will quote the fixed-price work you have set up, because you set those prices, and for anything else it captures the detail you need to quote accurately and tells the caller you will come back to them. A wrong number given on the phone is an argument on your driveway.
What about emergencies at 11pm?
It answers, takes the details and marks the call urgent, so you get a text immediately instead of finding a voicemail in the morning. You decide whether to ring back that night.
I am on site all day. Does it work with a mobile?
Yes. Most trades forward their mobile to Ringmere when they cannot answer, using one code you dial once. Your phone still rings first, so you pick up whenever you can.
What about gas and boiler work?
If you do gas work, the AI receptionist for heating and gas engineers page covers boiler services, landlord gas safety records and breakdowns in detail. For a caller who says they can smell gas, Ringmere is told to escalate emergencies to you straight away; add the National Gas Emergency number (0800 111 999) to your approved answers so it can give it, and test that with a call.
What does an AI receptionist cost for a plumber?
Ringmere is £49 a month on Starter, with 150 call minutes and a UK number included, £99 on Growth and £249 on Pro, each with a 7-day free trial. As an illustration only: one missed £120 leak repair a week is about £520 a month, and a single bathroom refit enquiry that rings out and books elsewhere can be worth more than years of Starter.
What should it never do?
Tell a caller how to fix a leak, say an appliance is safe to use, guess at a fault, quote for work nobody has seen, or claim a qualification or guarantee you have not given it. Those calls come to you with the caller’s number and the details already taken.
Is Ringmere an answering service for plumbers?
Yes, and a virtual receptionist too. Like an answering service, it picks up your calls 24/7 under your business name. Like a virtual receptionist, it answers questions, takes messages and books appointments straight into your diary. Because it is an AI receptionist it costs from £49 a month, never puts a caller on hold, and on Growth and Pro replies on WhatsApp and text as well.

What Ringmere does on any UK phone line, what it costs and how it compares with the other UK AI receptionists is on one page: AI receptionist UK.

Stop losing plumber bookings.

Ring 07888 870150 to hear our own AI receptionist answer, then put Ringmere on your line with a 7-day free trial you can cancel anytime.

Call answered2:47am · first ring
Booked in your calendarBoiler service · 8:00am
£90 recoveredWhile you slept
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