Ringmere logo Ringmere
Start free trial

Home / Industries / Hotels, B&Bs & Guesthouses

The AI phone receptionist for hotels, B&Bs & guesthouses.

A missed call at a small property is often a whole stay lost to an online travel agent, and its commission. Ringmere answers, checks live availability for the guest’s dates, quotes the total, and books the room.

Start your free trialSee it in action

The missed-call problem

Sound familiar?

  • Booking calls ringing out during check-in and housekeeping
  • Direct-booking guests giving up and booking through an OTA instead
  • Evening and weekend enquiries with nobody at the desk

Every one of those is a booking walking to a competitor. Ringmere answers before it does.

app.ringmere.com, live call
Incoming call · 07700 900431
Ringmere answering…
Live
Booked, Double, sea view
2 nights · £190 total
Confirmed
38
Calls answered
24
Booked
£1,940
Recovered

How Ringmere helps hotels, b&bs & guesthouses

Answer, book, and hand you the rest.

Answers your calls, 24/7

First-ring pickup, evenings and weekends included, so callers get a real answer instead of voicemail.

Books rooms with live availability

Checks real availability for the guest’s dates, quotes the total for the stay, and books the room or takes a request for your team to confirm.

Escalates what matters

Urgent, clinical or unhappy callers go to your team immediately, with full context.

It answers messages too: on Growth and Pro, customers can WhatsApp or text your business and the same receptionist replies, books and takes orders.

Your services, your words

It only ever offers what you approve.

Import your services and prices in seconds. Ringmere quotes exactly what you configure, never a made-up price or a promise you can’t keep.

Double with sea view
2 nights · £190 total
Family room
Sleeps 4 · live availability
Booking request
Team confirms by text
Group booking
Passed to your team

Questions from hotels, B&Bs & guesthouses

Good to know.

Does it work with my channel manager?
Yes. Ringmere connects to Beds24 and Cloudbeds. It reads live availability and prices from your channel manager, and when it books a room your channel manager updates Booking.com, Airbnb and your other channels automatically.
What if I don’t use a channel manager?
Add your room types and nightly rates in Ringmere and it books against that inventory, with no double-booking. You can switch to a channel manager connection later.
Can I approve bookings before they’re confirmed?
Yes. You choose per property: the AI either books rooms directly, or takes booking requests and your team confirms each one from the dashboard.
Will it ever guess availability?
No. It only offers rooms and prices returned by a live availability check. If availability can’t be checked, it takes a booking request instead of guessing.
Is Ringmere an answering service for hotels, B&Bs & guesthouses?
Yes, and a virtual receptionist too. Like an answering service, it picks up your calls 24/7 under your business name. Like a virtual receptionist, it answers questions, takes messages and books appointments straight into your diary. Because it is an AI receptionist it costs from £49 a month, never puts a caller on hold, and on Growth and Pro replies on WhatsApp and text as well.

Guides for hotels, B&Bs & guesthouses

Do the maths for your business.

How small hotels win direct bookings back from the phone

A guest who calls your hotel wants to book direct. If nobody answers, they go back to Booking.com and you pay commission on a stay you nearly had for free. Here is how to stop that leak.

Read more

How to never miss a business call, without hiring

Every missed call is a booking that might not ring back. Here is a practical plan to catch them all, without hiring a full-time receptionist.

Read more

What an AI receptionist actually costs in the UK

Most UK plans start around £49 a month, but the headline price is only half the story. Here is how the pricing really works and what to check before you buy.

Read more

Stop losing hotels, B&Bs & guesthouse bookings.

Put Ringmere on your line today, with a 14-day free trial you can cancel anytime.

Call answered2:47am · first ring
Booked in your calendarDouble, sea view · 2 nights
£190 recoveredWhile you slept
Start your 14-day free trialTalk to us