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The receptionist that answers WhatsApp too.

Customers who would never ring you still message you. The same AI that answers your phone replies on WhatsApp and SMS: it answers questions, books appointments and takes orders, 24/7.

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A WhatsApp AI receptionist connects your business WhatsApp number to the same AI that answers your phone line. Customers message the number they already know; the AI replies instantly with answers from information you approve, books appointments into your diary or takes orders from your menu, and hands anything sensitive to your team.

How it works

One receptionist, every channel.

Connect in about five minutes

Bring your own mobile or landline number: you sign in with Facebook, confirm a code Meta sends by text or reads out in a call, and the receptionist starts answering that number’s WhatsApp.

The same brain as your phone line

It answers from the services, prices and opening hours you approve, books into your live diary, and prices orders from your real menu. No canned auto-replies, actual answers.

You stay in the loop

Every conversation sits in your dashboard chat inbox next to your calls, and anything urgent, sensitive or unusual is passed straight to your team with full context.

Texts too

SMS does the quiet work.

On text-enabled numbers the same two-way chat runs over SMS, so customers without WhatsApp can simply text. And every plan, including Starter, sends booking confirmations by text and a missed-call text-back that rescues callers who would never leave a voicemail. Our guide to WhatsApp for small businesses covers how the pieces fit.

Honest print, because we’d rather you knew before your trial than after: two-way WhatsApp and SMS chat is a Growth and Pro feature, and WhatsApp needs your own mobile or landline number rather than a Ringmere-hosted one for now.

Questions

WhatsApp, plainly answered.

Which numbers work with WhatsApp connect?
Your own mobile or landline, both work: during setup Meta sends a one-time code by text, or reads it out in a phone call for landlines. The number must not be signed into the WhatsApp app on a phone; if it is, delete the account in that app first or pick a different number. Ringmere-hosted numbers can’t be used for WhatsApp yet.
Do my customers need anything special?
No. They message your business number in WhatsApp like any other chat, from any phone. Replies come from your business name and profile.
What does it cost?
Two-way WhatsApp and SMS chat is included on Growth (£99/month) and Pro (£249/month), with no per-message charges on your Ringmere bill. Every plan, including Starter, sends SMS booking confirmations and missed-call text-backs.
Can it book appointments and take orders over WhatsApp?
Yes. It’s the same receptionist that answers your calls: it books into your live diary, prices food orders from your real menu, and passes anything urgent or sensitive to your team.
What happens to WhatsApp on my phone if I connect that number?
Connecting a number to the business platform stops it working in the WhatsApp app. That’s why setup tells you to use a number you don’t chat from personally; your personal WhatsApp is never touched.
Where do I see the conversations?
In the chat inbox in your dashboard: every WhatsApp and SMS conversation, the AI’s replies, and the outcomes, alongside your calls.

Keep reading

Related.

WhatsApp for small businesses

The two kinds of WhatsApp, why auto-replies lose bookings, and whether a landline can run WhatsApp.

Read guide

UK mobile business numbers

An 07 number that texts customers back as well as answering them, included free with every plan.

Compare

Plans & pricing

Two-way chat lives on Growth and Pro. Every plan starts with a 14-day free trial.

See pricing

Your customers are already on WhatsApp.

Connect your number in about five minutes and never leave a message on read again.

Call answered2:47am · first ring
Booked in your calendarCut & blow dry · 2:30pm
£42 recoveredWhile you slept
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