The AI receptionist that books into Outlook.

What it does

• Books, reschedules and cancels during the call, and moves or removes the same Outlook event each time.
• Adds a Microsoft Teams link to each booking if you switch that on, and sends the link in the customer’s confirmation text. Teams links need a work Microsoft 365 account; on a personal Outlook.com account the booking is still made, without a link.
• Respects a minimum notice, so nobody books a slot twenty minutes from now, and keeps the buffer you set on each service clear between its own bookings.
• We check every day that upcoming bookings still match your calendar, so one that has gone missing is spotted on our side. A booking you moved or deleted yourself is left as you set it.

Good to know

• It sees when you are busy, not what you are doing. Ringmere reads free and busy times from your calendar, not the subject or content of your appointments, and it only ever changes its own bookings.
• It fails safe. If your calendar cannot be read, Ringmere offers no times rather than risk a double booking, and carries on answering and taking messages. If Microsoft stops accepting the connection, for example after a password change, you are emailed once so you can reconnect.
• One calendar per business. Ringmere reads and writes your mailbox’s main calendar. Checking extra calendars for busy time, and the travel gap around them, are on the Google Calendar connection only for now. A business connects Google or Outlook, not both.
• Set your Outlook time zone to your local one (Settings, then Calendar, then Time zones in Outlook) so times line up.
• Your Microsoft sign-in is never shared with our AI provider, the stored token is encrypted, and disconnecting deletes it at once. You can also remove Ringmere from your Microsoft account at any time. The detail is in our privacy policy.