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The AI phone receptionist for physiotherapy & chiropractic clinics.

Between hands-on sessions there’s no one to answer the phone. Ringmere books assessments and follow-ups into the right diary, and passes clinical questions to your clinicians.

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The missed-call problem

Sound familiar?

  • Clinicians in session, phone unanswered
  • New enquiries that go cold if not answered fast
  • Rescheduling that eats admin time

Every one of those is a booking walking to a competitor. Ringmere answers before it does.

app.ringmere.com, live call
Incoming call · 07700 900431
Ringmere answering…
Live
Booked, Initial assessment
Monday, 11:00am · 45 min
Confirmed
38
Calls answered
24
Booked
£1,940
Recovered

How Ringmere helps physio & chiropractic

Answer, book, and hand you the rest.

Answers your calls, 24/7

First-ring pickup, evenings and weekends included, so callers get a real answer instead of voicemail.

Books into your calendar

Checks live availability and books the right service into the right diary, with no double-booking.

Escalates what matters

Urgent, clinical or unhappy callers go to your team immediately, with full context.

It answers messages too: on Growth and Pro, customers can WhatsApp or text your business and the same receptionist replies, books and takes orders.

Call by call

Every call a physio clinic gets.

An AI receptionist for a physiotherapy clinic has to do more than take a booking. This is what Ringmere does with the calls that reach your front desk, or ring out while you are treating.

The callWhat Ringmere does
A new patient in pain who wants to be seen this weekChecks live availability and books the initial assessment during the call, with a brief note on the injury or area of concern so the clinician can prepare.
A follow-up or the next session in a courseBooks it with the clinician they ask for and can text a confirmation. Diaries for more than one clinician are on Growth and Pro.
“Do you treat this?” and “how much is it?”Answered from the conditions, services and prices you have approved. If the answer is not in what you approved, it says so and takes a message rather than guessing.
Insurance and referral questionsAnswers what you have told it, such as which insurers you are registered with and whether a GP referral is needed, and passes anything else to your team.
A clinical question or a worrying symptomNever answered. The caller’s details are taken and the call is escalated to your clinicians with context.
Moving or cancelling an appointmentHandled on the call within your rules, so the slot is free for the next patient instead of sitting empty.
Calls during treatment, lunch, evenings and weekendsAnswered on the first ring, at exactly the moments a hands-on clinic cannot pick up.

The maths behind this is in what a missed call costs a UK physio clinic: a missed new-patient call is rarely one appointment, it is a whole course of treatment. Run your own numbers in the missed call cost calculator.

Your services, your words

It only ever offers what you approve.

Import your services and prices in seconds. Ringmere quotes exactly what you configure, never a made-up price or a promise you can’t keep.

Initial assessment
45 min
Follow-up
30 min
Sports massage
60 min
Rehab session
30 min

Questions from physiotherapy & chiropractic clinics

Good to know.

Can it book by clinician?
Yes, it respects each clinician’s hours, rooms and services.
Will it answer clinical questions?
No, it captures the enquiry and escalates anything clinical to your team.
Does it reduce no-shows?
Yes, with text confirmations, reminders and missed-call follow-ups.
What does it ask a new patient?
Their name and number, which service they need, and a brief note on the injury or area of concern. That note is saved with the booking so the clinician can prepare. It keeps the questions short and never gives clinical advice.
Does it work with our clinic software?
Not directly. Ringmere books into Google Calendar, Outlook or its own built-in diary, not into a practice management system such as Cliniko. Clinics use it as the booking line for a Google Calendar or Outlook diary, or as an always-on front desk that takes enquiries as messages for the team. Bookings can also be sent to your own system by webhook, and you can import your patient list from a spreadsheet export so returning callers are recognised.
Is it suitable for a chiropractic clinic?
Yes. It works the same way: it books initial consultations and follow-up adjustments against your live availability, asks the caller for the area of concern, and passes anything clinical to the chiropractor rather than answering it.
What does an AI receptionist cost for a physiotherapy clinic?
Ringmere is £49 a month on Starter, with 150 call minutes and a UK number included, £99 on Growth and £249 on Pro, each with a 7-day free trial. For scale, a clinic missing three new-patient calls a day at £275 a course has well over £1,000 a week of treatment at stake.
What should a physio AI receptionist never do?
Give clinical advice, tell a patient whether a symptom is serious, or promise an outcome. Ringmere takes clinical questions as messages for your clinicians, escalates anything that sounds urgent to a person, and quotes only the services, prices and policies you have approved. What it does do is the admin that steals treatment time: booking, rescheduling, insurance and referral questions you have answered in advance.
Is Ringmere an answering service for physiotherapy & chiropractic clinics?
Yes, and a virtual receptionist too. Like an answering service, it picks up your calls 24/7 under your business name. Like a virtual receptionist, it answers questions, takes messages and books appointments straight into your diary. Because it is an AI receptionist it costs from £49 a month, never puts a caller on hold, and on Growth and Pro replies on WhatsApp and text as well.

Guides for physiotherapy & chiropractic clinics

Do the maths for your business.

How much does a missed call cost a UK physiotherapy clinic?

A missed call at a physio clinic is rarely one appointment, it is a whole course of treatment. Here is the honest maths for a UK practice.

Read more

How to cut no-shows without nagging your clients

No-shows quietly drain a busy diary. Here is a practical plan to cut them, with reminders and a few small changes, and not a single guilt trip.

Read more

GDPR and AI phone systems: what UK businesses need to know

If an AI answers your calls, it is handling personal data, so UK GDPR applies. Here is the plain-English version of what you need in place, and what to demand from any provider.

Read more

Stop losing physiotherapy & chiropractic clinic bookings.

Put Ringmere on your line today, with a 7-day free trial you can cancel anytime.

Call answered2:47am · first ring
Booked in your calendarInitial assessment · 11:00am
£55 recoveredWhile you slept
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