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The AI phone receptionist for private GP & health clinics.

Patients choosing private care expect to get through. Ringmere answers your calls, books appointments, and routes anything clinical or urgent to your team with full context.

The missed-call problem

Sound familiar?

  • Missed calls from patients who’ll pay to be seen
  • Out-of-hours booking demand
  • Clinical and urgent calls that must reach a person

Every one of those is a booking walking to a competitor. Ringmere answers before it does.

app.ringmere.com, live call
Incoming call · 07700 900431
Ringmere answering…
Live
Booked, GP appointment
Tomorrow, 3:10pm · 15 min
Confirmed
38
Calls answered
24
Booked
£1,940
Recovered

How Ringmere helps private gp & clinics

Answer, book, and hand you the rest.

Answers your calls, 24/7

First-ring pickup, evenings and weekends included, so callers get a real answer instead of voicemail.

Books into your calendar

Checks live availability and books the right service into the right diary, with no double-booking.

Escalates what matters

Urgent, clinical or unhappy callers go to your team immediately, with full context.

It answers messages too: on Growth and Pro, customers can WhatsApp or text your business and the same receptionist replies, books and takes orders.

Call by call

Every call a private clinic gets.

Patients who pay to be seen expect to get through first time. This is what Ringmere does with the calls your reception handles every day.

The callWhat Ringmere does
A patient who wants to see a GP today or tomorrowChecks live availability and books the appointment during the call, with the caller’s name and number.
“How much is a consultation?” and “do you do blood tests?”Answered from the services and prices you approve. If it is not on your list, it says so and takes a message.
A symptom, or “is this urgent?”Never assessed by the receptionist. The call is escalated to your team as you have set it up, and the caller is told only what you have written for that case.
Results, prescriptions and referral lettersTaken as a message with the patient’s details and passed to your clinical team.
Insurance and self-pay questionsAnswered from what you have told it, such as which insurers you work with, and passed to your team when it is not covered.
Moving or cancelling an appointmentHandled on the call within your rules, so the slot is free for the next patient.

The maths behind this is in what missed calls cost a UK private clinic. Run your own numbers in the missed call cost calculator.

Your services, your words

It only ever offers what you approve.

Import your services and prices in seconds. Ringmere quotes exactly what you configure, never a made-up price or a promise you can’t keep.

GP appointment
15 min
Health screen
45 min
Follow-up
15 min
Urgent call
Escalated to your team

Questions from private GP & health clinics

Good to know.

Does it give medical advice?
No, never. It escalates anything clinical or urgent to your team immediately.
Is patient data handled properly?
Yes: encrypted, stored in the UK, GDPR-ready, using only the information you approve. The sub-processors needed to answer a call are named in our privacy policy, some of which process outside the UK under UK GDPR transfer safeguards.
Can it book multiple clinicians?
Yes, by clinician, service and availability. Diaries for more than one clinician are on Growth and Pro.
Does it work with our clinic software?
Not directly. Ringmere books into Google Calendar, Outlook or its own built-in diary, not into a practice management system. Clinics use it as the booking line for a Google Calendar or Outlook diary, or as an always-on front desk that takes enquiries as messages, and bookings can be sent to your own system by webhook.
What does an AI receptionist cost for a private clinic?
Ringmere is £49 a month on Starter, with 150 call minutes and a UK number included, £99 on Growth and £249 on Pro, each with a 7-day free trial. For scale, a clinic missing three new-patient calls a day, half of which would book a £180 first appointment, has about £5,000 a month at stake.
Is Ringmere an answering service for private GP & health clinics?
Yes, and a virtual receptionist too. Like an answering service, it picks up your calls 24/7 under your business name. Like a virtual receptionist, it answers questions, takes messages and books appointments straight into your diary. Because it is an AI receptionist it costs from £49 a month, never puts a caller on hold, and on Growth and Pro replies on WhatsApp and text as well.

Stop losing private GP & health clinic bookings.

Put Ringmere on your line today, with a 7-day free trial you can cancel anytime.

Call answered2:47am · first ring
Booked in your calendarGP appointment · 3:10pm
£120 recoveredWhile you slept
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