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The AI phone receptionist for garages & MOT centres.
Heads under bonnets, not on the phone. Ringmere books MOTs, services and repairs, captures the reg and the job, and never lets a booking ring out.
The missed-call problem
Sound familiar?
- Mechanics can’t stop to answer calls
- MOT-due customers who’ll go elsewhere if unanswered
- Quote and job enquiries that need capturing
Every one of those is a booking walking to a competitor. Ringmere answers before it does.
How Ringmere helps garages & mot centres
Answer, book, and hand you the rest.
Answers your calls, 24/7
First-ring pickup, evenings and weekends included, so callers get a real answer instead of voicemail.
Books into your calendar
Checks live availability and books the right service into the right diary, with no double-booking.
Escalates what matters
Urgent, clinical or unhappy callers go to your team immediately, with full context.
It answers messages too: on Growth and Pro, customers can WhatsApp or text your business and the same receptionist replies, books and takes orders.
Call by call
Every call a garage gets.
A garage phone rings while every pair of hands is under a car. This is what Ringmere does with those calls.
| The call | What Ringmere does |
|---|---|
| “My MOT is due this week” | Books the MOT into a real slot during the call, takes the registration and the caller’s number, and can text a confirmation. |
| A full or interim service | Booked against the time you set for each service, at the price you have published. If you price by vehicle, it takes the details and passes the enquiry to you. |
| A warning light, a noise or a breakdown | Takes the vehicle details and a description of the fault for your team, or books a diagnostic slot if you list one. It never diagnoses a fault. |
| Tyres, brakes and other quote requests | Quotes only the fixed prices you have set; everything else is captured as an enquiry for you to price. |
| “Is my car ready?” | Taken as a message with the registration and passed to your team, because Ringmere does not see your workshop system. |
| Courtesy cars, collection and drop-off times | Answered from what you have approved, such as opening times, key drop and whether you offer a courtesy car. |
| Evening and weekend calls | Answered the same way and booked into your next available slots. |
An example call
Written to show how a call goes, using sample services and prices; not a recording.
Caller: Hi, my MOT runs out next Friday. Can you fit me in before then?
Ringmere: Yes. I have Tuesday at 8:30am or Wednesday at 1pm. An MOT is £54.85 and takes about 45 minutes. Which would you like?
Caller: Tuesday at half eight. Can you look at a squeaky brake while it’s in?
Ringmere: I’ll book the MOT and add a note about the brake for the team, who will call you with a price before doing any work. What’s the registration?
Caller: AB12 CDE.
Ringmere: Thanks. And your name?
Caller: Dan Wells.
Ringmere: Thanks, Dan. That’s booked: MOT on Tuesday at 8:30am for AB12 CDE, with a note about the brake. I’ll text you the details now.
The maths behind this is in what missed calls cost a UK garage: when the workshop is flat out and the phone rings out, that MOT books in down the road. Run your own numbers in the missed call cost calculator.
Your services, your words
It only ever offers what you approve.
Import your services and prices in seconds. Ringmere quotes exactly what you configure, never a made-up price or a promise you can’t keep.
Questions from garages & MOT centres
Good to know.
Can it take the vehicle details?
Does it handle quotes?
Can it book MOT slots?
Can it tell a customer whether their car is ready?
Will it diagnose a fault over the phone?
What does an AI receptionist cost for a garage?
Is Ringmere an answering service for garages & MOT centres?
Guides for garages & MOT centres
Do the maths for your business.
What missed calls cost a UK garage or MOT centre
When the workshop is flat out and the phone rings out, that MOT or service books in down the road. Here is what those missed calls add up to.
Read moreHow to never miss a business call, without hiring
Every missed call is a booking that might not ring back. Here is a practical plan to catch them all, without hiring a full-time receptionist.
Read moreWhat an AI receptionist actually costs in the UK
Most UK plans start around £49 a month, but the headline price is only half the story. Here is how the pricing really works and what to check before you buy.
Read moreStop losing garages & MOT centre bookings.
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