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The AI phone receptionist for locksmiths.
Someone is standing outside their own front door in the rain, and you are halfway through fitting a lock across town. Ringmere answers, gets the lockout to you with the address and the door type, and books the lock changes and security checks that can wait until tomorrow.
The missed-call problem
Sound familiar?
- Lockout calls that ring out and go to the next locksmith on the search page
- Late-night calls when you are already on a job
- Planned lock changes lost in a day of callouts
Every one of those is a booking walking to a competitor. Ringmere answers before it does.
How Ringmere helps locksmiths
Answer, book, and hand you the rest.
Answers your calls, 24/7
First-ring pickup, evenings and weekends included, so callers get a real answer instead of voicemail.
Lockouts to you, lock changes booked
Passes a caller locked out right now to you as urgent with the address and door type, and books the planned work into your diary.
Escalates what matters
Urgent, clinical or unhappy callers go to your team immediately, with full context.
It answers messages too: on Growth and Pro, customers can WhatsApp or text your business and the same receptionist replies, books and takes orders.
Call by call
Every call a locksmith gets.
A locksmith’s phone carries two very different kinds of call: someone stuck on the doorstep now, and someone who wants their locks changed next week. This is what Ringmere does with both.
| The call | What Ringmere does |
|---|---|
| “I’m locked out” | Asks for the address and postcode, the door or lock type and whether they are locked out right now, then gets it to you as urgent: put through live, or a text and email with the number. |
| A snapped key or a lock that will not turn | Takes the same details and the caller’s description, and treats it as urgent or books a visit, depending on what you have written in your setup notes. |
| Just moved in, or a tenant has moved out | Books a lock change into your diary at your price, with the address and door type in the notes so the right cylinder is on the van. |
| After a burglary | Escalated to you as urgent with the address and what was damaged. If the caller says it is happening now, it tells them to call 999. |
| “Do you fit insurance-approved locks?” | Answered from what you have approved, and booked as a quote visit if you price upgrades on site. |
| “How long will you be?” | Gives only what you have written down. It never invents an arrival time. |
| A call at 1am | Answered the same way, and handled as you have chosen: put through to the phone by your bed, or a text you see when you wake. |
An example call
Written to show how a call goes, using sample services and prices; not a recording.
Caller: Hi, I’ve locked myself out. My keys are on the kitchen table.
Ringmere: I’m sorry, that’s a pain. Let’s get you sorted. What’s the address, with the postcode?
Caller: 9 Fern Close, BS7 4QT.
Ringmere: Thanks. What kind of door is it, uPVC, wooden or composite?
Caller: uPVC. And how much is it?
Ringmere: A standard daytime entry is from £85. Can I take your name?
Caller: Priya.
Ringmere: Thanks, Priya. I’ve passed this to Mark as urgent with your address and door type, and he’ll ring you back on this number.
Your services, your words
It only ever offers what you approve.
Import your services and prices in seconds. Ringmere quotes exactly what you configure, never a made-up price or a promise you can’t keep.
Questions from locksmiths
Good to know.
What happens when someone is locked out?
Can it give a price for a lockout?
Can it check that the caller lives there?
What about a break-in?
Do you do car keys and safes?
What does an AI receptionist cost for a locksmith?
What will it never tell a caller?
Is Ringmere an answering service for locksmiths?
Stop losing locksmith bookings.
Put Ringmere on your line today, with a 7-day free trial you can cancel anytime.