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The AI phone receptionist for gyms & personal trainers.

You are spotting a squat or coaching a class when the phone goes, and the person ringing has just decided to start. Ringmere answers, books the induction or PT session, and takes membership enquiries while you stay on the gym floor.

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The missed-call problem

Sound familiar?

  • Mid-session with a client, phone face down on the bench
  • January enquiries that go cold in a day if nobody rings back
  • Class bookings and membership questions all landing on one number

Every one of those is a booking walking to a competitor. Ringmere answers before it does.

app.ringmere.com, live call
Incoming call · 07700 900431
Ringmere answering…
Live
Booked, Personal training
Tuesday, 7:00am · goal: strength
Confirmed
38
Calls answered
24
Booked
£1,940
Recovered

How Ringmere helps gyms & personal trainers

Answer, book, and hand you the rest.

Answers your calls, 24/7

First-ring pickup, evenings and weekends included, so callers get a real answer instead of voicemail.

Books sessions, inductions and classes

Books one-to-one sessions into the right trainer’s diary, and places in the group classes you set up with a place limit and class times.

Escalates what matters

Urgent, clinical or unhappy callers go to your team immediately, with full context.

It answers messages too: on Growth and Pro, customers can WhatsApp or text your business and the same receptionist replies, books and takes orders.

Call by call

Every call a gym gets.

People ring a gym or a trainer at the moment they decide to start, which is rarely a moment you are free. This is what Ringmere does with those calls.

The callWhat Ringmere does
“I want to get fit for a wedding, do you do PT?”Answers from your PT prices and packages, asks what they are training for and about any injuries, and books a first session with a trainer.
A new member who needs an inductionBooks the induction into a real slot with whoever runs them, so the first visit is in the diary before the motivation fades.
“Is there space on the 6pm spin?”For a class you have set up with places and class times, it says how many places are left and books one, or offers the next class with room.
Membership prices, opening hours and day passesAnswered from what you approve. Joining and payment stay with you; the enquiry and the caller’s number are passed on.
A heart condition, a recent operation or a pregnancyNoted for the trainer, never assessed. Questions about whether training is safe go to a person.
Freezing or cancelling a membershipTaken as a message for you, so it is handled under your terms.
Calls at 6am and 9pm, when people actually decideAnswered the same way while you are coaching or closed.

An example call

Written to show how a call goes, using sample services and prices; not a recording.

Caller: Hi, I’m thinking about personal training. How does it work?

Ringmere: Sessions are 60 minutes and £45 each, or £400 for a block of ten. You start with a first session with one of the trainers. What are you hoping to work on?

Caller: Mainly strength. I had a knee operation last year, though.

Ringmere: Thanks, I’ll note the knee operation so the trainer can plan around it. Tom has Tuesday at 7am or Wednesday at 6pm. Which suits?

Caller: Tuesday at seven.

Ringmere: Great. Can I take your name?

Caller: Ben Carter.

Ringmere: Thanks, Ben. You’re booked with Tom on Tuesday at 7am. See you then.

Your services, your words

It only ever offers what you approve.

Import your services and prices in seconds. Ringmere quotes exactly what you configure, never a made-up price or a promise you can’t keep.

Personal training
60 min · £45
Induction
45 min · free
Spin class
45 min · 12 places
Body composition check
20 min · £20

Questions from gyms & personal trainers

Good to know.

Can it book places in group classes?
Yes, when you set a class up that way. Give it a number of places per slot and its class times, and Ringmere offers only those times, tells the caller how many places are left, can book a place for a friend on the same call, and moves on to the next class with room when one is full. Switch on the waiting list and it can take names for a full class too.
Can it sign people up to a membership?
No. It answers what you have approved about memberships, such as prices, contract length and what is included, takes the caller’s details as an enquiry, and books an induction or a tour if you offer one. Joining and payment stay with you, because Ringmere does not take payment on the phone.
What does it ask a new PT client?
What they are training for and any injuries or conditions the trainer should know about, saved with the booking so the first session starts with the right plan. It gives no training, nutrition or medical advice.
Can clients book with a particular trainer?
Yes, within that trainer’s hours and sessions. Diaries for more than one trainer are on Growth and Pro.
Does it connect to our gym management software?
Not directly. Ringmere books into its own built-in diary, Google Calendar or Outlook, not into gym management or class booking apps, so it suits a gym or trainer who runs bookings in one of those. Bookings can also be sent to your own system by webhook.
What about freezing or cancelling a membership?
It takes the request as a message with the member’s details and passes it to you, so it is handled under your terms. It never changes a membership itself.
What does an AI receptionist cost for a gym or personal trainer?
Ringmere is £49 a month on Starter, with 150 call minutes and a UK number included, £99 on Growth and £249 on Pro, each with a 7-day free trial. For scale, a trainer who misses two enquiries a week, one of which would have become a £400 block of ten sessions, has over £1,700 a month at stake. Your own numbers will differ.
Is Ringmere an answering service for gyms & personal trainers?
Yes, and a virtual receptionist too. Like an answering service, it picks up your calls 24/7 under your business name. Like a virtual receptionist, it answers questions, takes messages and books appointments straight into your diary. Because it is an AI receptionist it costs from £49 a month, never puts a caller on hold, and on Growth and Pro replies on WhatsApp and text as well.

Stop losing PT and class bookings.

Put Ringmere on your line today, with a 7-day free trial you can cancel anytime.

Call answered2:47am · first ring
Booked in your calendarPT session · 7:00am
£45 recoveredWhile you slept
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